Check-in was seamless with efficient staff. The large parking area made it easy to find a spot. Room had a beautiful city view, enhancing the overall atmosphere. While the bed was comfortable, the pillows had an unpleasant smell. The air conditioning struggled at times, leaving the room warmer than preferred. Breakfast offered a decent selection but felt basic and could benefit from variety across different days. Another downside was the limited room service options, it wasn't clear what was available. Despite these minor setbacks, the hotel is located near a lovely park, perfect for leisurely strolls.

The room was spacious and had been refurbished, which added a touch of comfort despite the building's age.

Numerous issues plagued the experience. the bathroom in particular had a strange smell emanating from the drain, and the pillows had a potent odor. Accessing the hotel proved tricky if arriving by train, alongside underwhelming room service that left the sheets unchanged during the stay.

A Beautiful large windows
B Quality toiletries
C Free parking

A Unpleasant pillow smell
B Limited breakfast choices
C Poor customer service

Does it deliver?

The location beside a peaceful park was perfect for leisurely strolls. Air conditioning was efficiently functional, ensuring comfort during our stay.

Breakfast options were limited and ran out quickly when we arrived. The furniture felt outdated and in need of a refresh.

Spacious rooms with a clean vibe, great breakfast options, and even a nice park right next door. Only downside was the tricky air conditioning that needed a reception request. solid choice!

The room view was lovely, but the air conditioning barely worked.

The coffee machine lacked English instructions, making it tricky to use.

Great free parking and low street noise, but the pillows had an unpleasant smell.

i recently stayed at grand hotel for 3 nights during my visit to cluj, and it exceeded my expectations. the spacious rooms had beautiful views and the location next to the park was perfect for relaxing strolls. the breakfast offered a good variety too.

the kettle took a long time to arrive.

Convenient location and smooth check-in experience

I recently stayed for one night in a Superior Double Room. The check-in process was quick and easy, and I loved the large parking lot available. The view from my window was pleasant, but the noise from outside was slightly noticeable at times, which could affect light sleepers. While my overall stay was enjoyable, I think the bar selection could really use some improvement, as well as the early closing time.

Spacious rooms with a contemporary design and luxury setting allowed for a comfortable stay. The hotel's location is perfect, as it is about a 10-minute walk from the old town and overlooks a peaceful park. The breakfast offered a solid selection, although it could use more variety.

Uncomfortable pillows.

The Superior Double Room was spacious with a large comfortable bed and clean bathroom. The noise from the street was minimal at night, which was great for sleeping. Nice view of Cluj Arena added a charm. the shower could've used better pressure, and I missed having a coffee machine in the room. Breakfast had a good variety, but it didn’t change much during my stay and the omelette wasn't for my taste. Still, the overall vibe was pretty good for a short trip.

The spacious rooms and nearby park made for a relaxing getaway.